Ux on Matt Bolithohttps://mattbolitho.github.io/tags/ux/Recent content in Ux on Matt BolithoHugo -- gohugo.ioen-GBMatt BolithoMon, 16 Sep 2024 20:00:00 +0000JAL Booking Error: Total length of first name plus last name plus date of birth is too longhttps://mattbolitho.github.io/posts/jal-name-length-error/Mon, 16 Sep 2024 20:00:00 +0000https://mattbolitho.github.io/posts/jal-name-length-error/Today my wife and I encountered an error attempting to book flights to Japan on Japan Airlines (JAL). After correctly filling out the passenger details for the desired return journey, we were presented with the following curious error: Total length of first name plus last name plus date of birth is too long. Please modify your entry and try again. (1160) We had previously booked directly with JAL on multiple occasions and never had this issue before.